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What to do when receiving a suspicious email

Email security

We've all been on the receiving end of a suspicious email it's knowing how to respond to it. Most suspicious emails will address you by name and they tend to ask for immediate action in response to something. This already seems odd if you have no relation to what the email is referencing. 

Some of the most common ones you see today may ask you about your bank, link you to an external site and already have personal information about yourself. This may happen to you many times a week. But do you know what to do and what not to do?

How to spot a suspicious email?

Some scam emails can seem very legitimate and convincing, with brand logos and official language. Remember to pause at anytime when receiving an email that could reveal or ask for personal information. These are the warning signs of a scam email.

Avast recommend that you look out for these warning signs:

What to do when you've identified the email as a scam?

You should make sure you don't:

What else can you do?

As we're now business partners with Avast we cannot stress how useful their Anti-spam application is. Avast internet Security and Avast Premier allow you to download this application so you can stay safe from Phishing and not waste time with junk emails.

Spam can clog and clutter your email, getting in the way of the emails that you actually need and require. As previously mentioned they also attempt to phish for personal data or lure you to a malicious site that can infect your computer.

If you're someone that receives a lot of spam or phishing emails we'd recommend purchasing an Avast license. Luckily you can purchase this via our website and we will set this up for you if need be.

You can find this at

Need more help?

If you're still worried that your email has been hacked or you've accidently opened up a phishing email, make sure to contact us. We'll be able to run specific scans that will check if your computer has been compromised and advise you on the best action to take. Our contact details are found below.

Email –

Phone – 0114 296 003